Last Updated: August 2026

At Nerviolab, customer satisfaction is important to us.

No Returns or Exchanges

At this time, we do not accept returns or exchanges for any products once an order has been delivered.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive:

• A damaged product
• A defective item
• The wrong product

please contact us within 48 hours of delivery with:

• Your order number
• Photos of the product
• Photos of the packaging

Email:

support@nerviolab.com

Our team will review your case and, if approved, provide a replacement or another appropriate resolution.

Order Cancellation

Orders may only be canceled before they have been processed for shipment.

Once an order has been processed or shipped, it cannot be canceled.